Consider this
Within the context of impact of social media on individuals, organisations, and society, in general, the following information policy issues are gaining prominence in the eyes of governments and policy-makers:
  • Intellectual property, copyright and emergence of the Creative Commons
  • Privacy, disclosure of personal information and online safety using SNSs
  • Information access for all, adequate bandwidth/wireless/mobile connectivity and the 'digital divide'
  • Regulating the Internet in libraries, organisations and in the home
  • Information and digital literacies, and recent emergence of transliteracy
  • Acceptable use/online behaviour/social networking policies

Those youtube videos that tell us what is going on in realtion to social media


Social media implications and contexts

The following present a range of implications and contexts with regard to social networking and information policy affecting libraries and museums, educational institutions, government, openness, standards and national security:
Bertot, J. C., Jaeger, P. T., McClure, C. R., Wright, C. B., & Jensen, E. (2009). Public libraries and the Internet 2008-2009: Issues, implications, and challenges. First Monday, 14(11). Available
Jenkins, H., Clinton, K., Purushotma, R., Robison, A. J., & Weigel, M. (2006). Confronting the challenges of participatory culture: Media education for the 21st century. Available
Hodson, S.S. (2006). Archives on the Web: Unlocking collections while safeguarding privacy, First Monday, 11(8), August. Available
Valenza, J. (2008). When YouTube is blocked (way more than eight ways around), NeverEndingSearch [blog] 19 December. Available

James, M. L. Cyber crime 2.0 versus the Twittering classes. Parliament of Australia, Department of Parliamentary Services, Parliamentary Library Information, analysis and advice for the Parliament. Science, Technology, Environment and Resources Section, 24 February 2010 (2009-10). Retrieved from
Nelson, M. R. (2009). Building an open cloud [Cloud computing as platform]. Science, 324(5935), 1656-1657. Retrieved from

Identity, privacy, security and trust

Explore some of these following readings regarding the issues of identity, privacy, security and trust:
De Rosa, C., Cantrell, J., Havens, A., Hawk, J. & Jenkins, L. (2007). Section 3: Privacy, Security and Trust. In Sharing privacy and trust in our networked world: A report to the OCLC membership. Dublin, Ohio: OCLC. [ebook] Available

Mallan, K. & Giardina, N. (2009). Wikidentities: Young people collaborating on virtual identities in social network sites,First Monday, 14(6), 1 June. Available
Harris, C. (2010). Friend me?: School policy may address friending students online, School Library Journal, 1 April. Available

Raynes-Goldie, K. (2010). Aliases, creeping, and wall cleaning: Understanding privacy in the age of Facebook, First Monday, 15(1), 4 January. Available
Pearson, J. (2009). Life as a dog: Personal identity and the internet. Meanjin, 68(2), 67-77. Retrieved from;dn=200906244;res=APAFT
Davis, L. (2009). 8 tools to track your footprints on the Web, February 1. Available

The challenge of finding authentic information in a socially networked world

Explore some of these following readings regarding critical evaluation and authenticity of information:

Garfinkel, S. (2008). Wikipedia and the meaning of truth. Technology Review, 111(6), 84-86. Retrieved from MasterFILE Premier database. Available

Sessions, L.F. (2009). “You looked better on MySpace”: Deception and authenticity on Web 2.0, First Monday, 14(7), 6 July. Available
Yardi, S., Romero, D., Schoenebeck, G. & danah boyd. (2010). Detecting spam in a Twitter network, First Monday, 15(1), 4 January. Available
Lorenzo, G. (2007). Catalysts for change: Information fluency, Web 2.0, Library 2.0, and the new education culture.(March). Retrieved from
Wittenberg, K. (2007). Credibility of content and the future of research, learning, and publishing in the digital environment. The Journal of Electornic Publishing, 10(1). Available;cc=jep;rgn=main;view=text;idno=3336451.0010.101


these article and blog posts which provide a rationale for organisations to develop a social media policy and advice on the types of issues and content that could form part of a social media policy or policies:

Lauby, S. (2009) Should Your Company Have a Social Media Policy? Mashable, 27 April [blog]

Lauby, S. (2009) 10 Must-Haves for Your Social Media Policy, Mashable, 6 February [blog]

Falls, J. (2010. What Every Company Should Know About Social Media Policy, 3 February [blog]

David Fleet's Social Media Policies E-book (2009). Available

Chartered Institute of Public Relations, Europe. (2009). CIPR Social Media Guidelines (January).

Arendt, A.M. (2009). Social Media Tools and the Policies Associated with Them, Best Practices in Policy Management Conference. Utah Valley University, November. Complete paper and Powerpoint slides available Essential reading for all people working in education institutions, esp. colleges/universities

Anderson, J. (2009). Social Media Policies & Museums, Indianapolis Museum of Art blog (8 April).

Ellyssa Kroski's School Library Journal article Should Your Library Have a Social Media Policy? (1 October 2009)

Examples of information policies

In addition to those policies you may have encountered while reading the above articles and guidelines, here are a few more articles, posts and sample policy douments and templates to help your organisation 'galvanise' it's approach to developing a social media policy.